Travel abroad
comfortably!
Easy internet setup
by scanning QR

How to use?

  • 1. Select location

  • 2. Select data plan

  • 3. Pay by credit card

  • 4. Scan QR code to install eSIM

  • 5. Connect internet

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All data plans

Please select your country, carrier, and usage period.

Asia Hawaii/Guam America/Canada Europe Latin America Oceania Africa Middle East and Africa

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Things to check before purchasing

★Confirmation before purchase 

  • Is your device capable of using eSIM?
  • Is your SIM unlocked?

★Flow after purchase

  • After purchasing an eSIM, you will receive a QR code in a separate email as soon as your order is confirmed and your payment authorization is finalized.
    ※If you do not receive the QR code for a long time, please contact us.
    ※We have security measures in place to ensure a safer shopping experience for our customers. Therefore, you may receive an SMS verification email in some cases. Please take action when you receive the SMS verification email.
  • Please purchase your eSIM well in advance as it may take some time before the QR code is delivered.

★When the QR code does not arrive

  • A QR code will be sent to you from "adminhk@tsimtech.com". Please allow the domain.
  • Please check that the email has not been delivered to your spam folder.
  • If you do not receive the QR code email even after authorizing the domain and checking your spam folder, please contact us.

★QR code expiration date

  • The validity period is 30 days from the purchase date.
    You must install the QR code and connect to data services within the designated coverage area within 30 days.
    The usage period starts when you connect to data services after installation.

 

　

 

About your devices

Please click here for the device you are using.

*Please be sure to check. Items cannot be returned after purchase.

*Some iPhones sold in mainland China or in Hong Kong and Macau do not support eSIM.

Check points

・Depending on your mobile device or country, you may need to unlock your SIM. Please make sure the SIM is unlocked before purchasing.

・The expiration date of the eSIM is within 30 days including the date of arrival of the eSIM service activation email. Please set up your data plan before it expires.

・Please make sure you have an eSIM compatible mobile phone before purchasing. We cannot respond to requests for refunds/cancellations.

・24 hours per day (Example: If you purchase a 1-day plan: If you activate it at 10:00 on September 1st, you will be able to use it until 9:59 on September 2nd.)

・If you are unable to connect to the Internet with your eSIM after setup, please refer to the eSIM connection setup steps above and check your mobile phone settings.

・The eSIM 2D code can only be scanned once. Please be careful not to accidentally delete the eSIM after setting it up.

・To terminate the use of the eSIM function, please proceed from "Delete mobile communication plan".

    How to install eSIM

    About cancellations and refunds

    Cancellations, refunds, and changes are not possible.

    Click here for details.

    Excursion data plan

    NEWS

    • メンテナンスに伴うアクセス障害発生のお詫び

      メンテナンスに伴うアクセス障害発生のお詫び

      お客様各位 メンテナンスに伴うアクセス障害発生のお詫び 平素より格別のご高配を賜り、厚く御礼申し上げます。 この度、5月21日16時頃から5月21日深夜にかけて実施いたしましたメンテナンス作業におきまして、一部のお客様がウェブサイトにアクセスできない障害が発生いたしました。 お客様には多大なるご迷惑とご心配をおかけしましたことを深くお詫び申し上げます。現在は復旧しており、通常通りご利用いただけます。 今後とも、より安定したサービスを提供できるよう、社員一同努めてまいりますので、何卒ご理解とご協力を賜りますようお願い申し上げます。

      メンテナンスに伴うアクセス障害発生のお詫び

      お客様各位 メンテナンスに伴うアクセス障害発生のお詫び 平素より格別のご高配を賜り、厚く御礼申し上げます。 この度、5月21日16時頃から5月21日深夜にかけて実施いたしましたメンテナンス作業におきまして、一部のお客様がウェブサイトにアクセスできない障害が発生いたしました。 お客様には多大なるご迷惑とご心配をおかけしましたことを深くお詫び申し上げます。現在は復旧しており、通常通りご利用いただけます。 今後とも、より安定したサービスを提供できるよう、社員一同努めてまいりますので、何卒ご理解とご協力を賜りますようお願い申し上げます。

    • キャリアのメールアドレスをご登録されているお客様へ

      To customers who have registered a carrier emai...

      To customers who have registered a carrier email address If you have registered an email address for your mobile phone (including smartphone) carrier, you may not receive the email containing...

      To customers who have registered a carrier emai...

      To customers who have registered a carrier email address If you have registered an email address for your mobile phone (including smartphone) carrier, you may not receive the email containing...

    • SDGsの取り組みについて

      About SDGs Initiatives

      We are a "community-led environmental conservation organization" established in 1977 . A portion of Good eSIM sales will go to the Jane Goodall Institute Donate and help solve environmental problems,...

      About SDGs Initiatives

      We are a "community-led environmental conservation organization" established in 1977 . A portion of Good eSIM sales will go to the Jane Goodall Institute Donate and help solve environmental problems,...

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