★Confirmation before purchase 

• Is your device capable of using eSIM?
• Is your SIM unlocked?

★Flow after purchase

• After purchasing an eSIM, a QR code will be displayed on your My Page once your order details have been confirmed and payment has been approved. The QR code will also be sent to you separately by email.
• Scan either the QR code listed on My Page or the QR code sent by email.
  *If the QR code does not appear on your My Page for a long time or you do not receive an email, please contact us.
  *We have implemented security measures to ensure safer shopping. As a result, you may receive an SMS authentication email in some cases. If you receive an SMS authentication email, please respond accordingly.
  *It may take some time to receive the QR code, so please purchase your eSIM well in advance.

★About QR codes sent by email

• A QR code will be sent from adminhk@tsimtech.com.
• Please check your spam folder to see if it has been delivered there.
• If you do not receive the QR code email, please contact us.
• Even if the email is not delivered, there is no problem if the QR code is listed on My Page.

★QR code expiration date

• The validity period is 90 days from the purchase date.
  You must install the QR code and connect to data services within the designated coverage area within 90 days.
  The usage period starts when you connect to data services after installation.